Jackpot City Casino
4.8

Jackpot City Casino

Welcome Bonus Package €1,600
18+
Additional T&Cs apply.
Pros
  • Licensed by two regulatory entities
  • Mobile-friendly
  • A diverse selection of virtual and live games
  • Several developers, including Microgaming, NetEnt, and Evolution Gaming
  • Several payment options available for depositing and withdrawing
  • High levels of security and fairness
  • A live chat option
  • 31 language options
Cons
  • High bonus wagering requirements (70x)
  • The free play option and live chat are unavailable to visitors

Coming across this casino may seem like hitting the jackpot, especially because of its name. Jackpot City Casino alludes to the greatest prize you can win and evokes the experience of land-based gambling, hence the “city.” 

However, good marketing doesn’t necessarily mean that the casino is good. While the surface is appealing, you need to search below it to know if you should sign up. 

Jackpot City Casino was launched in 1998. It’s been online for over two decades, so it must have welcomed all the new gambling trends and enriched its offer over the years.

The casino operates under Bayton Ltd. The company is registered in Malta, so the casino has a license issued by the Malta Gaming Authority. It’s also accredited by the Kahnawake Commission.

Design

The home page serves as a catalog of the casino. From there, you can explore all the options. Everything from the game library to the banking page is a click away. Even though it’s not particularly memorable, the website is quite comprehensive, which is the most important. Whether you’re a visitor or a registered player, you’ll easily navigate through it.

In the menu bar in the header, there are lists of available casino games and mobile games. Additionally, there are shortcuts to promotions, banking page, FAQ section, blog, and contact page, as well as the list of language options and login and sign-up buttons.

The banner presenting the virtual Jackpot City is right below the header. It promotes the casino’s welcome bonus and total jackpot.

As you scroll down, you’ll see a preview of different game categories. First, there are progressive jackpot slots. Every category is briefly described in short promotional texts.

In the lower part of the page, there’s the FAQ section and available payment options.

Finally, at the bottom of the page, there are links to other pages and regulatory information.

Jackpot City Casino Bonuses and Promotions

Jackpot City Casino has a welcome package of up to €1,600. It comprises four deposit bonuses available for the first four deposits.

The bonuses are equal. Each one is a 100% match bonus up to €400.

A player has to claim the welcome offer within seven days after registering.

The minimum deposit you need to make to qualify for a deposit bonus is €10.

The bonuses have a 70x wagering requirement. Slot games, except for NetEnt slots and progressive slots, Keno, and scratch card games contribute 100% to it. Re-spin slots contribute 10%. NetEnt slots make a 50% contribution. Table poker games, table Roulette, video poker games, except for All Aces and Jacks or Better, Blackjack games, except for Classic Blackjack, and Casino War contribute 8%. Classic Blackjack, All Aces video poker, and Jacks or Better video poker contribute 2%. Baccarat, Craps, Red Dog, Sic Bo, and progressive jackpot games make no contribution to the wagering requirements.

The casino also has a loyalty program. Every new player starts from the Bronze level and gets 2,500 loyalty points to start with. Through real-money play, you can earn additional points and advance through higher levels.

Sign-up Guide

Even though it offers the free play option, you can’t access demo versions of the games at Jackpot City Casino before you sign up. So, whether you’re into real-money play or free play, you have to have an account to explore this casino’s offer.

The sign-up button is in the upper right corner. When you click on it, the registration form will open up. To sign up, you need to complete it with your personal and residential details and create your profile (username and password). Information you have to share with the casino includes your email address, first and last name, date of birth, gender, phone number, country (although the casino will automatically select it based on your IP address), city, province, and postcode. You can also choose a language and currency. Lastly, you’ll have the option to receive promotional offers via different communication channels. 

Before you can submit the form, you need to confirm that you’re over 18 and that you accept the casino’s terms and privacy policy.

Desktop Computers vs. Mobile Devices

Jackpot City Casino is mobile-friendly. There’s everything about its mobile version on the home page. It’s available on both Android and iOS devices and on smartphones and tablets alike.

You can access the casino on your mobile device through a compatible browser. Namely, the games are already optimized for mobile play, so there’s no app.

The website looks the same regardless of the platform. Although it’s not new, its offer has been updated with new features. The casino’s mobile version is comprehensive and secure. You can contact the customer support team and make transactions regardless of the device. Whether you choose to play at Jackpot City Casino in front of a computer screen or on the go, you’ll have the same experience.

Games and Providers

New casino games go online every month, so the online game selection is much bigger than the selection of land-based casino games. That’s why there are online casinos that hold several thousands of games.

Even though it’s not one of them with its selection of around 400 titles, Jackpot City Casino has quite a diverse game library. There are slots, table games, such as Roulette, Blackjack, and Baccarat, Keno, video poker, and live dealer games. 

Several software providers cater to this casino. The selection includes some of the best developers in the industry, such as Microgaming, NetEnt, and Evolution Gaming.

Live Casino Options

Aside from virtual games, Jackpot City Casino also holds live dealer games. If you’re an old-school gambling fan, you’ll appreciate the experience. The selection includes all of the most popular table games, such as Roulette, Blackjack, Baccarat, and poker. Additionally, there are other titles, such as Monopoly and Dream Catcher, too.

The live casino game section at this casino is supplied by Evolution Gaming, the best software provider in this category. Their games are both high quality and diverse.

Financial Information

If you want to play at Jackpot City Casino for real money, you have to know which payment options are available. You should also be familiar with other financial information, such as minimum deposit, minimum withdrawal, maximum withdrawal limit, and withdrawal time.

For depositing, you can choose from the following payment methods: Visa, MasterCard, Visa Electron, Interac e-Transfer, iDebit, Trustly, Skrill, and Neteller. The minimum deposit is €10.

The following payment options are available for cashing out: Visa, MasterCard, Visa Electron, iDebit, and Skrill. The maximum withdrawal limit is €4,000 weekly.

The casino accepts the following currencies: USD, EUR, JPY, CAD, GBP, NOK, SEK, NZD, THB, PLN, RUB, MXN, CLP, ARS, BRL, and INR.

Security

Jackpot City Casino uses SSL encryption to ensure safe transactions. That way, your personal and financial information remains unavailable to third parties. 

As for fairness, the casino uses a random number generator. Namely, an RNG generates game results at random, so they can’t be manipulated. Additionally, all the games available at this casino are monitored by eCOGRA, an independent testing agency.

Lastly, Jackpot City Casino is licensed by two regulatory bodies — the Malta Gaming Authority and the Kahnawake Commission.

Customer Support

You can learn the basics about this casino in the FAQ section before you sign up. However, once you become a registered player, you may need an interactive support system. You can contact the casino’s customer support team via live chat and email. If you need immediate assistance, you can engage in instant chatting with them (they’re available 24/7). If you have further questions, however, you can reach out to the casino via email.

The website is available in the following 31 languages: English, Spanish, French, German, Norwegian, Finnish, Japanese, Greek, Arabic, Russian, Latvian, Czech, Croatian, Maltese, Lithuanian, Icelandic, Korean, Khmer, Thai, Italian, Bosnian, Serbian, Portuguese, Turkish, Armenian, Estonian, Indonesian, Luxembourgish, Macedonian, Haitian Creole, and Ukrainian.

Casino Markets

Jackpot City Casino welcomes Canadian players. In fact, it targets them. But there are countries where it’s unavailable. Those countries are, as follows: Afghanistan, Australia, Andorra, Austria, Belgium, China, Czech Republic, Denmark, France & Outlying Territories, Germany, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, the Philippines, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, the USA & Outlying Territories, Taiwan, Turkey, Hungary, and the United Kingdom.

There may be game restrictions as well. Microgaming games are generally unavailable in the following countries: the USA, Singapore, Italy, Denmark, South Africa, France, the UK, Spain, Belgium, Australia, Taiwan, and the Philippines.

NetEnt games are generally unavailable in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, the Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, the United Kingdom, the United States of America, Yemen, and Zimbabwe.

Verdict

Jackpot City Casino doesn’t have thousands upon thousands of casino games like some modern casinos. However, it has a diverse offer supplied by some of the best software providers in the industry. It’s also mobile-friendly, which means that it keeps up with the latest trends although it’s been online for over two decades.

In spite of some flaws, Jackpot City is a legitimate casino. It’s safe, secure, and fair, which is paramount when it comes to real-money gambling. Even though it may not be the best casino you can find on the internet, we deem it rather good. If you’re curious about it, we suggest that you make an account and explore its game library. 

Jackpot City Casino Details

18+
First Deposit Bonus
€400
Additional T&Cs apply.
5.0
Trust & Fairness
5.0
Games & Software
5.0
Bonuses & Promotions
4.0
Customer Support
4.8 Overall Rating
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